[FEAT] Sistema Segnalazioni & Risoluzione AI (feedback)
Adattato da alltax.it — il sistema più maturo testato con utenti reali.
Backend:
- FeedbackController: 6 endpoint (submit, mine, list, show, update, resolve)
- FeedbackService: createReport + classifyWithAI + broadcastResolution
- AIService::classifyFeedback() — 10s timeout, 500 token, JSON puro
- EmailService::sendFeedbackResolved() — broadcast email org
- DB migration 014: tabella feedback_reports
Frontend:
- feedback.js: FAB rosso #EF4444, modal 2 fasi (form → AI → password gate)
- Tab "Le mie segnalazioni" con badge status
- Auto-init su tutte le pagine autenticate (common.js::checkAuth)
- api.js: 6 metodi client; style.css: stili completi
Worker:
- scripts/feedback-worker.php: cron ogni 30 min
→ docker exec nis2-agile-devenv + Claude Code CLI
→ risoluzione autonoma con POST /api/feedback/{id}/resolve
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
This commit is contained in:
DevEnv nis2-agile
co-authored by
Claude Sonnet 4.6
Claude Sonnet 4.6
parent
3b51b5bd95
commit
1382530189
@@ -1967,3 +1967,423 @@ tbody tr.clickable:active {
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border: 1px solid currentColor;
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}
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}
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/* ═══════════════════════════════════════════════════════════════════
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Sistema Segnalazioni & Risoluzione AI (feedback.js)
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═══════════════════════════════════════════════════════════════════ */
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/* FAB */
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#feedback-fab {
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position: fixed;
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bottom: 28px;
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right: 28px;
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z-index: 8000;
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width: 52px;
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height: 52px;
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border-radius: 50%;
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background: #ef4444;
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color: #fff;
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border: none;
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cursor: pointer;
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box-shadow: 0 4px 16px rgba(239,68,68,.4);
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display: flex;
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align-items: center;
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justify-content: center;
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font-size: 1.1rem;
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transition: background .2s, transform .15s, box-shadow .2s;
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}
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#feedback-fab:hover {
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background: #dc2626;
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transform: scale(1.08);
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box-shadow: 0 6px 20px rgba(239,68,68,.5);
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}
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#feedback-fab:active {
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transform: scale(.96);
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}
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/* Overlay */
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.feedback-overlay {
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display: none;
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position: fixed;
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inset: 0;
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z-index: 9000;
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background: rgba(15,23,42,.6);
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backdrop-filter: blur(3px);
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align-items: center;
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justify-content: center;
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padding: 16px;
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}
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.feedback-overlay.active {
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display: flex;
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}
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/* Modal */
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.feedback-modal {
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background: #1e293b;
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border: 1px solid rgba(239,68,68,.2);
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border-radius: 14px;
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width: 100%;
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max-width: 520px;
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max-height: 90vh;
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overflow-y: auto;
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box-shadow: 0 24px 64px rgba(0,0,0,.4);
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color: #f8fafc;
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font-size: .9rem;
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}
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/* Modal header */
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.feedback-modal-header {
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display: flex;
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align-items: center;
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justify-content: space-between;
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padding: 16px 20px 0;
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border-bottom: 1px solid rgba(239,68,68,.12);
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gap: 8px;
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}
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.feedback-modal-tabs {
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display: flex;
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gap: 4px;
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flex-wrap: wrap;
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}
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.feedback-tab {
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background: none;
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border: none;
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color: #94a3b8;
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padding: 10px 14px;
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cursor: pointer;
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font-size: .82rem;
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font-weight: 500;
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border-bottom: 2px solid transparent;
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transition: color .2s, border-color .2s;
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white-space: nowrap;
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}
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.feedback-tab.active {
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color: #ef4444;
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border-bottom-color: #ef4444;
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}
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.feedback-tab:hover {
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color: #f8fafc;
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}
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.feedback-close {
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background: none;
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border: none;
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color: #64748b;
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cursor: pointer;
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font-size: 1rem;
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padding: 8px;
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border-radius: 6px;
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transition: color .2s, background .2s;
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flex-shrink: 0;
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}
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.feedback-close:hover {
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color: #f8fafc;
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background: rgba(255,255,255,.06);
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}
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/* Tab panes */
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.feedback-tab-pane {
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padding: 20px;
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}
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/* Form elements */
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.feedback-form-row {
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margin-bottom: 16px;
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}
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.feedback-label {
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display: block;
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font-size: .8rem;
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font-weight: 600;
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color: #94a3b8;
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margin-bottom: 6px;
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letter-spacing: .02em;
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text-transform: uppercase;
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}
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.feedback-required {
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color: #ef4444;
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}
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.feedback-hint {
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font-weight: 400;
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font-size: .75rem;
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text-transform: none;
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letter-spacing: 0;
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color: #64748b;
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margin-left: 6px;
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}
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.feedback-select,
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.feedback-textarea,
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.feedback-input {
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width: 100%;
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background: #0f172a;
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border: 1px solid rgba(239,68,68,.2);
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border-radius: 8px;
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color: #f8fafc;
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padding: 10px 12px;
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font-size: .875rem;
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font-family: inherit;
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transition: border-color .2s;
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box-sizing: border-box;
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}
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.feedback-select:focus,
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.feedback-textarea:focus,
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.feedback-input:focus {
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outline: none;
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border-color: #ef4444;
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box-shadow: 0 0 0 2px rgba(239,68,68,.15);
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}
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.feedback-textarea {
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resize: vertical;
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min-height: 100px;
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}
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.feedback-charcount {
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text-align: right;
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font-size: .72rem;
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color: #64748b;
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margin-top: 4px;
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}
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/* Drag-drop area */
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.feedback-drop-area {
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border: 2px dashed rgba(239,68,68,.3);
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border-radius: 8px;
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padding: 20px;
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text-align: center;
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color: #64748b;
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font-size: .8rem;
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cursor: pointer;
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transition: border-color .2s, background .2s;
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position: relative;
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}
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.feedback-drop-area:hover,
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.feedback-drop-active {
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border-color: #ef4444;
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background: rgba(239,68,68,.04);
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}
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.feedback-drop-area i {
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font-size: 1.4rem;
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display: block;
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margin-bottom: 6px;
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color: #475569;
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}
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.feedback-file-label {
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color: #ef4444;
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cursor: pointer;
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text-decoration: underline;
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}
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.feedback-preview {
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position: relative;
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display: inline-block;
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margin-top: 10px;
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}
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.feedback-preview img {
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max-height: 120px;
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max-width: 100%;
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border-radius: 6px;
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border: 1px solid rgba(239,68,68,.3);
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}
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.feedback-remove-img {
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position: absolute;
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top: -6px;
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right: -6px;
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background: #ef4444;
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color: #fff;
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border: none;
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border-radius: 50%;
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width: 20px;
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height: 20px;
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font-size: .65rem;
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cursor: pointer;
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display: flex;
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align-items: center;
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justify-content: center;
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}
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/* Errors */
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.feedback-error {
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background: rgba(239,68,68,.1);
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border: 1px solid rgba(239,68,68,.3);
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border-radius: 6px;
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color: #fca5a5;
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padding: 10px 12px;
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font-size: .82rem;
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margin-top: 10px;
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}
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/* Form actions */
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.feedback-form-actions {
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display: flex;
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justify-content: flex-end;
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gap: 10px;
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margin-top: 20px;
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padding-top: 16px;
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border-top: 1px solid rgba(239,68,68,.1);
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}
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.btn-primary-red {
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background: #ef4444;
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color: #fff;
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border: none;
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border-radius: 8px;
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padding: 10px 20px;
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font-size: .875rem;
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font-weight: 600;
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cursor: pointer;
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transition: background .2s;
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}
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.btn-primary-red:hover:not(:disabled) { background: #dc2626; }
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.btn-primary-red:disabled { opacity: .6; cursor: not-allowed; }
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.btn-ghost {
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background: none;
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color: #94a3b8;
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border: 1px solid rgba(255,255,255,.1);
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border-radius: 8px;
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padding: 10px 16px;
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font-size: .875rem;
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font-weight: 500;
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cursor: pointer;
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transition: color .2s, border-color .2s;
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}
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.btn-ghost:hover { color: #f8fafc; border-color: rgba(255,255,255,.2); }
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.btn-success {
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background: #16a34a;
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color: #fff;
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border: none;
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border-radius: 8px;
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padding: 10px 20px;
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font-size: .875rem;
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font-weight: 600;
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cursor: pointer;
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transition: background .2s;
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}
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.btn-success:hover:not(:disabled) { background: #15803d; }
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.btn-success:disabled { opacity: .6; cursor: not-allowed; }
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/* Fase 2: risposta AI */
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.feedback-ai-badge {
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display: inline-flex;
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align-items: center;
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gap: 6px;
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background: rgba(239,68,68,.12);
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border: 1px solid rgba(239,68,68,.25);
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color: #fca5a5;
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padding: 5px 12px;
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border-radius: 20px;
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font-size: .78rem;
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font-weight: 600;
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margin-bottom: 14px;
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}
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.feedback-ai-box {
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background: rgba(6,182,212,.06);
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border: 1px solid rgba(6,182,212,.2);
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border-radius: 8px;
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padding: 14px;
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color: #cbd5e1;
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line-height: 1.6;
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font-size: .875rem;
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margin-bottom: 16px;
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}
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.feedback-resolve-question {
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color: #94a3b8;
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font-size: .85rem;
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margin: 0 0 12px;
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}
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.feedback-resolve-actions {
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display: flex;
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gap: 10px;
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flex-wrap: wrap;
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}
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.feedback-password-gate {
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margin-top: 16px;
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padding: 14px;
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background: rgba(239,68,68,.06);
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border: 1px solid rgba(239,68,68,.2);
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border-radius: 8px;
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}
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.feedback-password-row {
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display: flex;
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gap: 8px;
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margin-top: 8px;
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}
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.feedback-password-row .feedback-input {
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flex: 1;
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}
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.feedback-resolved-ok {
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display: flex;
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align-items: center;
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gap: 10px;
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background: rgba(22,163,74,.12);
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border: 1px solid rgba(22,163,74,.3);
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border-radius: 8px;
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color: #86efac;
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padding: 14px;
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margin-top: 16px;
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font-size: .9rem;
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}
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.feedback-resolved-ok i {
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font-size: 1.3rem;
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color: #22c55e;
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}
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/* "Le mie segnalazioni" tab */
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.feedback-loading {
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color: #64748b;
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text-align: center;
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padding: 24px;
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font-size: .875rem;
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}
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.feedback-empty {
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color: #64748b;
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text-align: center;
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padding: 20px 0;
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font-size: .875rem;
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}
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.feedback-mine-row {
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padding: 14px 0;
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border-bottom: 1px solid rgba(255,255,255,.05);
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}
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.feedback-mine-row:last-child { border-bottom: none; }
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.feedback-mine-meta {
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display: flex;
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align-items: center;
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gap: 8px;
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flex-wrap: wrap;
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margin-bottom: 6px;
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}
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.feedback-mine-tipo {
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font-size: .78rem;
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color: #94a3b8;
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}
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.feedback-badge {
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display: inline-block;
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padding: 2px 8px;
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border-radius: 10px;
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font-size: .72rem;
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font-weight: 600;
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border: 1px solid;
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}
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.feedback-mine-date {
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font-size: .72rem;
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color: #475569;
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margin-left: auto;
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}
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.feedback-mine-desc {
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color: #cbd5e1;
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font-size: .85rem;
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margin: 0 0 6px;
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line-height: 1.5;
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}
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.feedback-mine-ai {
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background: rgba(6,182,212,.05);
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border-left: 3px solid rgba(6,182,212,.3);
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padding: 8px 10px;
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border-radius: 0 6px 6px 0;
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color: #94a3b8;
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font-size: .78rem;
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line-height: 1.5;
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}
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/* Responsive */
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@media (max-width: 480px) {
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#feedback-fab { bottom: 20px; right: 20px; }
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.feedback-modal { border-radius: 10px; }
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.feedback-resolve-actions { flex-direction: column; }
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.feedback-password-row { flex-direction: column; }
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}
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Reference in New Issue
Block a user